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Privacy Policy

Last updated: 23 October 2026

Who We Are

This website is operated by Neil Williams Decorating, a painting and decorating business based in Baldock, Hertfordshire. If you have any privacy-related questions, call or text Neil on 07957 755558 or message him on WhatsApp.

What Information We Collect

This website does not have a contact form, and we do not ask you to enter any personal information on it. We do not use cookies to track you, and we do not collect any information about you through the site beyond the standard technical data described below.

If you choose to contact Neil by phone call, text message or WhatsApp, we will receive the details you share with us, which may include:

How We Use Your Information

We use the information you share with us solely to:

We do not sell, rent, or share your information with third parties for marketing purposes.

Legal Basis for Processing (UK GDPR)

We process your personal data on the basis of legitimate interest, specifically to respond to enquiries you have voluntarily made to us. Where a contract for work is subsequently agreed, further processing is carried out on the basis of that contract.

Third-Party Services

Our website is hosted by a third-party hosting provider (Netlify), which may process technical data such as IP addresses as part of standard web hosting operations.

The site loads fonts from Google Fonts and shows a map of Baldock using an embedded Google Map. When your browser loads these, Google may receive technical data such as your IP address. You can read how Google handles this in its own privacy policy.

If you contact us through WhatsApp, your messages are handled by WhatsApp under its own terms and privacy policy.

We do not share your enquiry details with any other third parties.

Data Retention

We keep enquiry details for as long as reasonably necessary to respond to you and, where a business relationship is formed, for as long as required for our business and legal record-keeping obligations. You may ask us to delete your data at any time (see “Your Rights” below).

Your Rights

Under UK data protection law, you have the right to:

To use any of these rights, call or text Neil on 07957 755558.

Children's Privacy

This website is not directed at children, and we do not knowingly collect personal information from anyone under the age of 16.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.


Contact Us

If you have any questions about this privacy policy or how your information is handled, call or text Neil on 07957 755558, or message him on WhatsApp.